At RoyalTouch99, customer satisfaction is our priority. We offer a refund policy under the following conditions:

  • Eligibility: Refunds are applicable only for damaged, defective, or incorrect items received.

  • Time Frame: You must request a refund within 7 days of receiving the order.

  • Refund Process: After approval, refunds will be processed via the original payment method.

  • Non-Refundable Items: Used, worn, or customized products are not eligible for a refund.

To request a refund, contact us with your order details and proof of the issue.